Being a home-based travel means that most of your business is conducted online or over the telephone. Clients email and call you, with no need to meet face-to-face. Still, you need a certain type of personality to run an Internet travel agency.
Are you patient with people who have a lot of questions? Can you soothe upset clients without getting angry yourself? Can you act in a professional manner, even if someone calls you when you're in the middle of a crisis? You need to have the right personality to always sound upbeat and cheerful, no matter what's going on in your personal life, and to calm people when something goes wrong. Clients are using you as their online travel agent because of your expertise, so you also have to be willing to do some hand-holding.
This may sound difficult, but it's actually a reason that being a work-from-home travel agent is ideal for work-at-home moms. Mothers develop these skills as a matter of necessity. If you're not a parent, but if you've ever worked any other job dealing with the public, you probably already have some of these abilities, too.
My book on becoming a home-based travel agent discusses all of this in detail. It's available for purchase on the Kindle and is free to borrow for Amazon Prime members. It tells you how to start your own home-based travel agency and become an Internet travel agent in just five steps.
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